PR puts Baked British Beans back on our plates

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Once upon a time there was a PR agency in Norwich who wanted to do things a little differently.

Reflection PR launched in 2009 to offer a results-orientated service. We believe in a professional approach and our team are members of The Chartered Institute of Public Relations (CIPR) and The Chartered Institute of Marketing (CIM) - the largest marketing community in the world. 

You can read more about our values here and meet the team below:

Suzy Pettican, managing director


Suzy kicked off her career in the leisure and tourism sector, managing marketing and events for a hotel and Golf and Country Club.

Working her way up to head of marketing and communications for the UK's largest affordable housing provider, Suzy launched Reflection PR in 2009, scooping a Silver award for Outstanding Small PR Consultancy in its third year.

As well as running a business, Suzy is kept busy renovating her 1930's home and training her energetic Patterdale Terrier!

She likes nothing better than a weekend walk along the North Norfolk coastline, finished off with a stop-off at a dog friendly bar or restaurant.

Recent client work: Pensthorpe, Forest Park, Roots, Holkham Country Fair and Goldsmiths

Hannah Freeman, account director


Passionate about great client service and delivering creative campaigns, Hannah brings more than 10 years' PR and marketing experience to the team, both in-house and agency side.

An award-winning PR professional, she completed the CIPR Diploma in 2009 to develop her strategic PR planning and communications management skills.
Not one to shy away from a challenge, Hannah completed her self-build home the same year she became a Mum.

She can often be found at any one of East Anglia's top attractions, in a bid to keep her two energetic girls entertained and her house mess-free!

Recent client work: Woodforde's, Good Story and Hodmedod's 

Daniella Carter, digital pr executive


With a Media Studies degree, Daniella has experience of new media and broadcast journalism. Securing valuable work experience from the Press Association - the UK's leading provider of mulit-content platforms - she spent a day reporting at the Great British Beer Festival.


Playing an important part of Reflection PR's social media offering, Daniella writes engaging blog, social media and e-news content. 


Originally from Essex, Daniella enjoys having the Norfolk Broads on her doorstep, but makes lots of trips home to catch up with her two adorable dogs!


Recent client work: Pensthorpe, Holkham Country Fair, Woodgate Nursery and Goldsmiths

Sam Bird, digital marketing executive


As our Digital Marketing Executive, Sam uses his digital and design skills to get clients noticed on social media and online channels.


With a passion for producing and editing video content, he also likes to be in front of the camera, presenting videos for brands including Pizza Express, ThatSaleSite and his own You Tube Channel.


In his spare time, Sam is a keen health and fitness fan, running his own successful personal fitness business.


Recent client work:, Solus Grills and Shower Power Booster

Neil Pettican, director


With a head for numbers and a business qualification from Cranfield University, Neil is a Director of Reflection PR and Suzy's long-suffering husband!

Neil puts his strong business and sales background to good use, working as a National Account Manager for a multi-national organisation.


As a great sounding board for Reflection PR, he also helps us with back office functions so we can focus on delivering a great service to clients.

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